The sticky side of the Velcro is not strong enough. Came off my helmet on day one. I cleaned the helmet before installing but still didn’t work out. Trying to reengineer.
Lisa -
So sorry the tape on the keeper didn’t stay stuck. The Dual Lock Tape we use is from 3M and is usually very reliable but we'll send you a replacement set for your helmet to fix it. The tape is pressure sensitive so make sure you give it a good press with your fingers for a minute or two to secure it on the helmet and let it set for at least 12 hrs in a warm space before using.
Thanks again
Justin
LOVE THE PRODUCT!!!! Next best thing since nalgene.
such an awesome product swig rigs are the way to go. I now own 2 of the swig 63 rigs now both on 1.5l Nalgenes and looking at getting 2 more in the future for my smaller 1L nalgenes.
I've never had any problems with the inside straws falling off or leaks truely an amazing product and enough videos on the websites as guides it is literally an idiot proof product.
Can't wait to see what thw company comes out with next.
Living in the UK I have to import when I buy but it's totally worth it when ypu realise it's a buy once product unless ypu have the same bug as me and need one swig rig cap for each bottle I own.